| MakesBridge Technology Is Dedicated To Your Success. That's why all system subscribers receive a level of support
commensurate with the complexity of system use.
MKS Mini subscribers are trained on the system through weekly training and features seminars. These subscribers also receive emails covering various "How-To" topics with corresponding training videos.
MKS SMB subscribers are assigned a Client Services Manager. The CSM is your colleague who's there to ensure a smooth start up, train your team members, and offer support as needed. With MakesBridge Technology there is no call center – just dedicated, experienced marketers that will offer support as you need it to help ensure your success.
MKS PRO subscribers receive up to an hour of support each month from
their CSM and unlimited chat & email support and can make appointments with a
dedicated Deployment Engineer. This support team will work with you to setup integration with your CRM platform, provide insight into best practices, and help with any questions that come up. With MakesBridge Technology – it's all included.
MKS Enterprise. In addition to setup
discovery and consultation to get you off on the right foot, you get up to 2
hours of dedicated support per month from your CSM and an hour from your
Deployment Engineer. |